![]() The project’s final report, Computer-Aided Dispatch Interoperability Strategies for Success, was published in June 2023. ![]() The report includes additional information from the symposia, including the consequences of the inability to share data across jurisdictions and the benefits of CAD interoperability the need for national standards and common terminology GIS governance and other topics. Politics and jurisdictions not getting alongĭisparate CAD systems with disparate levels of functionality Unwillingness of some agencies to share data Lack of federal or state oversight to enforce standards Lack of standards and standards enforcement PSAP leadership and the slow decision-making progress Though each group identified different challenges to achieving seamless interoperability, the two aligned on the following as primary obstacles to data-sharing: The analysis is the product of symposia with both PSAP stakeholders and with industry representatives conducted in early 2022. The project’s first report, Current Status of Computer-Aided Dispatch Interoperability, was released in July 2022 and summarized the current status of CAD and the challenges associated with establishing an interoperable 911 CAD data-sharing capability nationwide. With this in mind, the contract for the CAD Interoperability Assessment Project was awarded in October 2021 and a nationwide assessment of the current status of CAD systems was undertaken. To realize the benefits of a nationally interconnected, seamless system of systems, the disparate nature of CAD systems must be understood and solutions developed for the 911 community. ![]() It also creates a significant challenge for transferring call information to first responders in the field via emergency responder broadband networks such as the nationwide public safety broadband network (NPSBN) being implemented by the First Responder Network Authority (FirstNet), which is needed to enhance responder safety and situational awareness. This situation creates a significant barrier to transferring emergency calls and associated data, such as caller location information, an essential function required for the 911 community to transition to Next Generation 911 (NG911) functionality. Very few, if any, CAD system components are uniform across vendors. uses a computer-aided dispatch (CAD) system to dispatch 911 calls and to facilitate records management. Nearly every Emergency Communications Center (ECC)/Public Safety Answering Point (PSAP) in the U.S.
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